HELPDESK 0860 387 664
Partserve manages the Viewsonic helpdesk for all post and pre sales queries. We also assist with any technical queries regarding the machines.
Viewsonic LCD Screen and Projector repairs
Partserve is the official repair centre for all Viewsonic Projector and LCD repairs. Repairs on these units normally take 3 days to repair, should spares be available. With highly trained engineers, we are able to repair the machines to component level.
Spare parts warehousing and distribution
PartServe manages all Viewsonic in and out of warranty spare parts requirements. All spare parts are bulk stocked centrally in the Johannesburg warehouse with small buffer stocks being held in the regions to facilitate day to day repairs
All parts stocking and usage is based on a 6 month average consumption
Customer update services, SMS , email and call centre
Partserve is an authorized service center for Viewsonic warranty and out of warranty products. Proof of warranty needs to be brought with your warranty product to facilitate a warranty event.
Partserve does repair all out of warranty Viewsonic products also, we offer competitive pricing on spares. Customers are updated regularly on the status of the job. Customers are updated via SMS and email, through our dedicated customer service team. The customer is updated from the time the unit is booked until the unit is ready for collection.