Introduction
PartServe is South Africa’s leading IT outsource warranty management company, representing Acer, Lenovo, Epson, Canon, Sony Playstation, Toshiba,  Zebra, IBM, MSI, NEC, Philips, AOC, Kyocera. PartServe is the first choice for out of warranty repairs of Laptops, PC’s, monitors, scanners and printers.
Through our 5 branches PartServe stocks and sells spare parts for all the products we officially support and most other branded IT products available in South Africa.

Additionally PartServe has been very proud to introduce the PowerServe brand of universal Laptop AC adapters and lightning protection products which have found huge success in Southern Africa.PartServe is well known to the South African corporate community as a first class solution to their IT asset disposal requirements. PartServe isvery active in the refurbishment and resale of second hand PC and printing equipment.





 

 

Subscribe To Our Newsletters

Latest News

PartServe the “One stop shop” for IT parts in South Africa


Johannesburg, 27 Feb 2017

 

As the IT parts distributor with the greatest number of official vendor accreditations for IT spare parts in South Africa, PartServe is now truly a 'One Stop IT Parts Shop'. 

The company focuses exclusively on the southern African IT services channel, offering computer and spare part distribution, centralised warranty services, remanufacturing services and outsourced repair capabilities for a large number of recognised global vendors.

PartServe Channel Support is the authorised parts distributor of spare parts for HP, Acer, Canon, Epson, IBM, Lenovo, Kyocera, MSI, NEC, Packard Bell, Gateway, Zebra, Philips, AOC, Ultimate and many more. It has more than 85 000 line items of active and managed inventory in its logistics system.

PartServe director Lee Bowes says PartServe has the largest 100 percent owned and managed parts distribution footprint in South Africa. With branches in Johannesburg, Cape Town, Durban, Port Elizabeth and Bloemfontein. "All parts are easily accessible to the dealer channel simply by calling one of our friendly, knowledgeable and up-to-date sales consultants"

"If you are battling with repairs, PartServe has a full technical training department where both in house and various vendor certified courses are available. If you don't have the time for the staff to be trained, take advantage of the fact PartServe has a wealth of technical expertise to fix the problem for you," he explains.

“More importantly, PartServe does not charge any assessment or rejection fees on any of these repair offerings. With excellent customer care communicating via phone, email and SMS, to make sure that customers are totally satisfied,” he says.

PartServe offers professional helpdesks for most of the vendors we represent to help with technical queries.

Bowes says this makes PartServe truly a One Stop Shop. "We strive to meet our vendor’s high expectations with regards to service level agreements. We also realise that an excellent after sales support is fundamental to any business's growth and even more so, with IT products and parts," he concludes.

To search for available parts, customers can now make use of the online sales portal (https://www.partserve.co.za/buy/) or use the online chat system (http://www.partserve.co.za/index.php/contact-us) where all questions will be answered. All parts orders over R 2000 in value will be delivered free of charge to one's doorstep anywhere in South Africa. 

For more information visit www.partserve.co.za or contact Partserve on (011) 201-7777 or email sales@partserve.co.za

 

1. PartServe the “One stop shop” for IT parts in South Africa
    27 Feb 2017 
    As the IT parts distributor with the greatest number of official vendor accreditations for IT spare parts in South Africa, PartServe is now ...

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

2. PartServe combats recession with free assessments
    27 Jan 2016
    The company has removed assessment fees until the end of February, to help customers ...

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

3. Kyocera enhances its customer service through PartServe
    26 Aug 2015
    PartServe will also be official parts distributor for printers and multifunction products, ...

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

4. Partserve now supports MSI notebooks
    10 Apr 2015
    The gaming brand appoints PartServe channel support as its official authorised local support ...

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

5. Acer introduces service centres
    24 Nov 2014
    PartServe will carry out all the repairs to Acer equipment, regardless of whether it is in or out of warranty...

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

6. Acer partners with PartServe
   10 Nov 2014
   PartServe Channel Support has signed a distribution agreement with Acer SA to supply spare parts countrywide...

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

7. Top global brands choose PartServe
    27 Jun 2014
    PartServe Channel Support has announced that it has partnered with TPV Technology....

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

8. Achieve maximum return on redundant IT equipment
    24 Apr 2014
    The company has introduced a comprehensive service where old scrap IT assets will be removed and disposed of...

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

9. PartServe brings power on tap, with PowerServe
    11 Feb 2013
    The PowerServe adaptors are compatible with a vast array of notebooks. Hot off the heels of its agreement with BenQ...

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

10. BenQ enters into partnership with PartServe
    24 Jan 2013
    PartServe will supply spare parts and repair services for BenQ customers in southern Africa....

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

11. IBM chooses PartServe
      19 Nov 2012
      PartServe Channel Support has been named the locally authorised service centre for IBM in SA. PartServe Channel Support...

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

12. NEC Display Solutions Europe appoints PartServe as its service partner
      6 Mar 2012
      PartServe Channel Support was named local Authorised Service Centre for NEC Display Solutions Europe's displays and projectors...

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

13. USB soldering iron for laptops now available
      3 Feb 2011
      This unit is fully portable and can use any standard USB cables.PartServe Channel Support has launched its USB-powered...

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

14. How do you know when you have the right service provider?
      11 Nov 2010
      PartServe Channel Support offers two solutions for the disposal of old equipment. ...

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

15. JustPoS appointed as Epson specialist PoS distributor for SA hospitality sector
      30 Mar 2010
      The company will have access to the entire range of Epson PoS products suitable for the hospitality industry...

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

16. PartServe appointed service partner for Lenovo consumer products
      12 Nov 2009
      PartServe Channel Support has been appointed the service partner for Lenovo consumer products in SA...

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------